If there are any questions about your order, or you would like to return any merchandise, please email us at firstname.lastname@example.org. Please do not return any merchandise without authorization.
When sending your email please provide the following information if possible:
What part of your order seems to have a problem (if books, titles please)
Description of the problem (incorrect item, defective, damaged in shipping, etc.)
We want you to be satisfied.
Convention memberships are not refundable. If you want to transfer your membership to another person, send email to email@example.com.